Frequently asked questions
Find answers about consultations, service areas, caregiver screening, scheduling, medication reminders, and cost.
- Consultations and scheduling
- Caregiver screening
- Service areas and costs
Common topics
Clear answers for the next conversation
Start with the question closest to your situation. If the answer depends on a particular care need or schedule, call the office and we will explain the current options.
Call (708) 613-5393Call us or complete the consultation form. We will ask about the care needed, answer initial questions, and discuss the next steps.
Caregivers are screened in accordance with Illinois requirements for home services agencies. Ask our care team about the current screening and training process for the service you need.
Yes. Care needs and schedules can change. Contact us to review the plan and discuss available adjustments.
We discuss both short-term and ongoing support. The schedule available depends on the service, location, and current caregiver availability.
Our website lists Cook, DuPage, Kane, Lake, and Will counties. Availability varies by community, so please contact us to confirm service at your address.
Start dates depend on your care needs, location, schedule, and caregiver availability. We will explain the current timeline after the initial conversation.
We will ask about the care needed, answer initial questions, and discuss the next steps.
We consider the care plan, schedule, location, and personal preferences. If a match is not working well, contact the care team so the concern can be reviewed.
Our medication service provides reminders only. Caregivers do not prescribe or administer medication. Please discuss clinical medication needs with a licensed healthcare professional.
Cost depends on the services and schedule. Contact us for current rates and to discuss which payment options may apply to your situation.
Contact the office
Still have questions?
Call during office hours or send a consultation request. We will answer what we can and explain the next step.