What happens during a home care assessment?

A home care assessment is a conversation about how someone lives now and where help would make daily life easier. It gives the person receiving care and their family a chance to explain priorities before a schedule or caregiver match is proposed.

Start with the person, not a service list

Discuss what the person can manage independently, which tasks are difficult, and which routines they want to keep. Ask about preferred wake times, meals, privacy, mobility, communication, and who should receive updates. Person-centered planning starts with the person's goals and choices.

Clarify the work and the schedule

• Which tasks need help on a typical day?
• Is hands-on personal care needed?
• Where will care take place, and when should it start?
• Which days and times need coverage?
• Who should the agency contact if the schedule changes?
• Are any tasks medical and therefore outside non-medical care?

If there are medical concerns, share them with the person's healthcare professional. A non-medical caregiver cannot replace skilled nursing or therapy.

Review the proposed plan

Before care begins, ask for the services, visit schedule, rates, payment terms, and contact process in writing. Illinois home services agency rules require a written agreement with key charges and terms. Discuss how the agency will respond if the caregiver match needs to change.

What happens with All Sufficient Home Care?

Our first conversation covers care needs, the address, preferred schedule, and next steps. We discuss the proposed services and caregiver match before care begins. Ask our office whether your requested schedule and location are currently available.